Author Topic: Authentication token expired / Static Adding contacts message  (Read 273 times)

JRTinz

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Authentication token expired / Static Adding contacts message
« on: September 28, 2017, 08:27:58 PM »
All:

Followed this issue a bit in the 'bugs" board, but since I'm relatively new using gContacts, I thought I'd ask here in case I'm overlooking something.

Message is: "Your authentication token from Google has expired.  Please click OK then enter your credentials to get a new token and Synchronize your contacts."  -  I click "OK".  I am taken to "Choose an account".  I select my gmail account.  I am taken to verify that gContactSync can manage my contacts, and I select "Allow".  The window goes away and I am returned to Thunderbird where the entire sequence starts again.  I am not prompted for a password at any point.

Likely related at the bottom right of T-Bird status line "Adding contacts to Google: 4 remaining."  -  This never goes away.

I have recently changed my Google password.  I do not believe Sync has worked since. 

I removed/reinstalled the gContactSync extension.  No changes - not even to the "Adding contacts to Google" status message.

Any thoughts or suggestions appreciated.

My email itself works fine, no authentication issues.

JRTinz

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Re: Authentication token expired / Static Adding contacts message
« Reply #1 on: September 29, 2017, 08:46:45 AM »
FYI:

I reviewed the log, and found that one single entry in my contacts had an error relative to authentication.  This contact I created in Thunderbird, not from Google Contacts.

I deleted this entry in my Thunderbird address book, and restarted the application.  It appears that gContactSync executed without incident, and no issues reported in the log.

I'm not sure what the problem was with that particular entry, and I didn't have the foresight to save off the log with the error before the successful sync overwrote it.  But the logged error was fairly obvious, reiterating the original notification of authentication token being expired as well as the entry it was stuck on.  Should help someone with similar difficulties.